Hello Friend!

 

We’re sorry to see that you’re experiencing an issue with your order. We would love to help you out, but we just wanted to let you know that our support ticket system has been improved and revamped to make this process as easy as possible for you. 

 

Go to "My Orders" so you can open up a support ticket

 

Our new system includes a support ticket button right on your order page in your account. All you have to do is go to the order in question, click the support ticket button, fill in the information prompted, and you’re all set. Please remember that pictures assist us in the claims and give us a better idea of the issue you’re facing. 

 

Our support team will contact you on that ticket through your order page. You’ll receive a notification when there is an update to your ticket. 

 

If you have any questions about our new system, please feel free to contact one of our customer service representatives at (832) 598-7226 or email us at admin@UZMarketing.com