Orders need to be placed first before a proof is sent over. Our creative team is a group of designers that work with passion to ensure that all of our clients obtain the desired proof requested. However, since we offer custom orders, each design takes its own dedicated time and labor.
Print Ready is a term we use which means the submitted print file meets the following criteria for print; before you send your document to your printer, make sure your file meets the following criteria:
- Convert all RGB images into CMYK color.
- File is in proper format (PSD, EPS, AI, High-Resolution JPG, PDF, TIF).
- Check if final image has enough resolution (300 dpi minimum at 100% size including bleeds).
- Contains only high-resolution image data
- Has links to placed graphics and images
- Includes all fonts
- Check if all text pages have enough bleed (1/8″).
- Included are trim/crop marks, center marks, and page info.
- Includes paper size with indications for bleeds and page marking
- Does not require any additional modifications or tweaks before being sent to the printer
See this image for reference:
Other Terms You May Not Be Familiar With:
- Bleed – Bleed is a printing term that refers to printing that goes beyond the edge of the sheet after trimming. The bleed is the part on the side of your document that gives the printer that small amount of space to move around paper and design inconsistencies.
- DPI – Dots (or pixels) per Inch; Resolution that varies across media. For print, image files are optimized at 300 DPI. For the Web (GIF and JPEG file formats), files are optimized at 72 DPI, the number of pixels across one inch of most monitors.
- Crop Marks – A set of horizontal and vertical lines which indicate where a photograph, illustration, or page should be eliminated or trimmed.
- RGB – Red – Green – Blue: the three colors in the color scheme of an illustration on screen. This is not suitable for printing.
- CMYK – The CMYK color model (process color, four color) is a subtractive color model, used in color printing, and is also used to describe the printing process itself. CMYK refers to the four inks used in some color printing: cyan, magenta, yellow, and key black. Suitable color mode for printing.
Thanks for coming back for another order! A "reorder" on a custom product indicates a new order with the same design as previous. Changing something on the order is not considered a reorder, rather a new order. If your original order was designed on our website, you can go to your portfolio and "create new version" which will allow you to start with the original design and modify from there.
To ensure that all information on the artwork is correct, along with colors, we do require an approval for design proofs. We want our customers to be satisfied with the final product.
There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.
1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.
2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.
3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.
Each design created by our creative team is owned by UZ Marketing. Unfortunately, designs created by us cannot be downloaded or used outside of UZ Marketing.
Of course! We offer different bundle deals when our creative team creates your own unique logo. Here you can find all the information about the different bundles that we offer https://uzmarketing.com/our-work/logo-design/
Please note that only logos created through this link will be available to be reused by the customer as they please. Other than that, all designs created by our designing team are owned by UZ Marketing.
You may find your design by logging into your account and clicking on “Orders” once clicked, you will see your order shown. Click on the “Approve design or submit revision.” You will then be led to a pop up screen to choose your option. Please do keep in mind we will never print anything without your approval unless you create the design or upload to your order.
You can find your proof of your design in your account under orders. You will see the proof to the left of your order details.
Delivery/ Pick Up
You may pick up your item(s) in our pick up station at our warehouse located at 5900 Bingle Rd. Houston, TX, 77092.
Definitely! We have been offering free shipping and delivery since UZ Marketing opened a couple years ago. Besides our prices being the lowest in market, we believe in providing a service that is worth coming back for. Also, this is not for a limited time offer, it's something that we will always provide to our amazing customers.
Currently, our company does not ship outside of the United States. However, our sales team does offer shipping quotes for Hawaii, Puerto Rico and Canada. We're a growing company so expanding our business is definitely in the works!
If you selected pick up at check out, we can hold your order at our facility if requested. However, if you want it to be shipped instead, please contact us with the shipping information.
Please note that if you requested for your order to be locally delivered or shipped at check out, it will be fulfilled accordingly and will not stay at our facility.
We highly recommend to place separate orders if they require for the shipping address to be different. Currently each order that is for local delivery or regular shipping, is fulfilled with one shipping address only.
Online Printing System is a prepress process that bridges the gap between online digital content and commercial print production. The process allows a print house, a client or a graphic designer to create, edit, and approve computer-based online templates during the prepress phase. This process increasingly calls for a Portable Document Format (PDF) workflow environment with output provided by digital printing.
This solution will make your company run more efficiently and profitably by streamlining your business processes, maximizing your resources and eliminating redundant operations.
2” x 3.5” Standard Gloss and Standard Matte (without Spot UV) are included in this deal. This deal includes 1,000 full color, double-sided cards. Laminations included are: Gloss on Both Sides, Glossy Front, Uncoated Back, and Matte on Both Sides. Round corners are not included in this deal and do come with an extra fee. Our business card page is pre-set with the deal as your first option.
16pt cardstock is thicker than 14pt, but the difference is not as noticeable. Both options are a good choice and most known to be used on business cards and postcards. However, 16pt will make the product have a more luxurious feel since the material is thicker and more durable.
We offer 1/4" and 1/8" radius round corners to all of our customers. The image below shows the two different radiuses for comparison.
Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, as in dark colors.
CLOSE UP OF BUSINESS CARD
This usually happens on a small amount of cards in the run. To prevent this issue use lighter colors, or if you must use dark colors, use as little ink as possible.
Standard Gloss is the US Standard of business cards. They are printed on ~15pt cardstock with a clear, shiny laminate. Full color, double-sided printing is included in the cost.
Standard Matte is similar to Standard Glossy. These are printed on ~15pt cardstock with a clear, non-reflective finish. Full color, double-sided printing is included in the cost. Spot UV may be added to these cards for an additional fee.
Flat foil cards are 16pt cards laminated with either our gloss, uncoated, or silk laminate. Choose from one color foil to multi-color foil to place on the cards. Reflective foil will be placed wherever you choose on one or both sides, depending on the options you choose. Please note that we do not recommend more than 30% of the card be covered in foil, nor do we recommend foil to be used for small lettering or artwork. It is recommended to use at least 12pt font for best results. This card requires a mask file.
14pt Metallic Pearl paper shimmers in the light when viewed from different angles. The cardstock is embedded with Pearl fibers that give the paper an overall smooth, metallic look.
16pt cardstock Silk cards have a smooth, silky texture with a matte appearance. These cards are laminated on both sides giving these cards an attractive look and feel, while making them water and tear resistant. Spot UV may be added to these cards for an additional fee.
Suede cards start on 16pt cardstock and have a soft, velvety lamination, giving them an overall thickness of 19pt. This non-reflective laminate gives cards a soft feel and look. These cards are water resistant, but not waterproof. Spot UV may be added to these cards for an additional fee.
Raised Foil is printed on a 16pt cardstock with suede lamination for an overall thickness of 19pt. As opposed to foil works, the foil on this card is raised so that when you run your fingers over it you can feel the foil. We recommend having a solid color behind the foil. Please note that we do not recommend more than 30% of the card be covered in foil, nor do we recommend foil to be used for small lettering or artwork. This card requires a mask file.
Printed on 16pt cardstock, Spot UV is a flat finish of a shiny layer that goes on the exact spot where you would like your printed piece to have an area of a high glass coating. Raised Spot UV is the same, except that the UV is raised on this card so that you can feel it when you run your fingers over it. We do not recommend using anything smaller than a 9pt font. This card requires a mask file
Edge cards are a thick 32pt cardstock with an uncoated front and back. The thickness of the edge allows us to add a color to the sides of the card. We recommend using a solid background color on these to make the edge stand out.
Printed on a 10pt thick stock, Wetsafe is water resistant, resilient, and durable for years to come. Please note that Wetsafe is only available in quantities of 100 and 250 in the 2” x 3.5” size.
Printed on 20pt plastic and coming in 3 different styles, plastic cards are durable and long lasting. Plastic cards come in white, frosted (semi-transparent), and clear (transparent). Please note that as frosted and clear can be seen through, we only print on one side of the cards in those styles. Any white on the design will come out as white on the white cards and either frosted or clear on the frosted or clear cards.
Printed on 18pt, 100% recycled cardstock, Brown Kraft cards have an organic and natural look and feel to them. With an uncoated finish, this colored stock adds warmth and a rustic appeal to images. A white base is added behind colors to enhance the color of your artwork on the card. Please let us know if you do not want a white base included.
Spot Gloss, Flat Foil, Raised Foil, Raised Spot Gloss, Plastic, and Brown Kraft cards all require mask files. If the card design is provided with the order, we may be able to make the mask at no additional charge. However, if the mask design is complicated or must be constructed from scratch, a design fee may be requested in order to fulfill the order.
When designing plastic cards, it is important to keep in mind that the frosted and clear plastic cards are transparent. Also, all plastic cards come with round corners at no extra charge!
As you can see, the difference in the transparency is shown in the image above. The clear cards (right) are completely transparent. The frosted cards (center) are semi-transparent and cannot be seen through easily. The opaque white plastic cards (left) are solid white and not transparent at all. Keep this in mind when designing your plastic cards, it will affect how your design will print.
Since there is no white ink in CMYK, it is important to keep in mind that the frosted and clear plastic cards are transparent. The three designs above are the same as in the first picture. You will notice that the white area in the clear cards (right) and the frosted cards (center) has no ink and will show the transparent material it's printed on. In this case, the clear cards and frosted cards white area show up with no ink on the printed piece. Also, keep in mind that all colors that are printed on clear cards or frosted cards will be transparent as well.
With the clear plastic cards, there might be a small percentage that may have light scratches. This issue originates from the manufacturer and is due to the material and handling. To help compensate for this, we run overs of the clear plastic cards to help meet the required quantity.
Clear plastic cards will come with a thin protective layer on one side that can be peeled off. This is to prevent the cards from scratching during packaging and shipping.
When creating a Spot Gloss job, You must include a Spot Gloss template file along with the regular full color file. The Spot Gloss template file is used to show where the Gloss will be placed.
Use 100% K to indicate where you would like the Gloss. White will indicate no Gloss.
A mask file is created using 100%K on the CMYK color wheel, highlighting which pieces of your card you would like your special addition on. Masks are needed for Flat Foil, Spot Gloss, Raised Spot Gloss, and Raised Foil jobs.
EDDM: Postcards go to every single house or business on a mailing route. For EDDM there is no mailing list or postage permit required, saving money and time. In the link below you are able to select your routes if you want to do EDDM through UZ Marketing. https://eddm.usps.com/eddm/customer/routeSearch.action
Direct Mail: Postcards go directly to the addresses provided on a list such as homes or a business. Below we have an example of how to set up direct mailing when our team requires the list to proceed with direct mailing.
With Every Door Direct Mail (EDDM) sizes, you can offer your customers an easy, cost effective way to deliver their message to every door. UZ Marketing makes it easy by offering the sizes and stocks that fit into the EDDM restrictions.
Use the USPS online tool to target areas you want to reach with your mailing — choose routes by neighborhood, ZIP Code, or city.
Get your mailing to every mailbox along the chosen routes — delivered by USPS Letter Carriers with the day's mail.
Spend as little as 14.5 cents per piece on postage.
For more information on how EDDM works, please visit
NOTE: For all EDDM products, you are responsible for setup and delivery to USPS for EDDM processing. UZ Marketing will use our standard bulk packaging to process your order. No additional or specific handling is available through UZ Marketing. USPS requirements for EDDM include choosing the area for mailing from the USPS system, bundling the postcards in packs of 50 and labeling each bundle for the preselected route. UZ Marketing will not be responsible for these requirements.
The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).
The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.
Coated papers are available in two finishes – glossy (shiny and smooth) and matte (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.
This would be considered two sets of 50, and will be charged accordingly
To print your image, we fabricate a glorified stencil called a "Screen" with your image on it. Once we make the stencil, we load it onto the press. Ink passes through the stencil and onto the material. A second image would require fabrication of an entirely new stencil, doubling the cost of materials and labor.
Yard signs are made with corrugated plastic and have a thickness of 4mm, or approximately 3/16". Corrugated plastic can last anywhere from 5-20 years, depending on weather conditions.
Our 14pt Natural Cards are a light cream, natural white color with a smooth finish. The stock has a minimum of 30% post-consumer waste content. Samples are available in our UZ Marketing Sample kit.
NCR Forms are the modern alternative to carbon paper and are an efficient way to provide multicolored copies of a single document with handwritten or typed information. They are most commonly used as order forms, packing lists, invoices, receipts, and more.
NCR forms are available in 2 Part (White, Canary) and 3 Part (White, Canary, Pink) collated sets that are glued on the short edge.
NCR Forms are commonly used for order forms, packing lists, invoices, applications and receipts. They are particularly useful when information must be entered by hand.
Stake sizes can vary depending on each custom order and what your preference is. However, here's the description of each stake and how it affects the look of the yard sign.
15" stakes - They're the shortest size we offer and typically all signs will be touching the ground. It works best for areas where it's very windy so it can hold up the sign.
24" stakes - This is the next size up and it allows the sign to be seen more due to how tall it is.
30" stakes - For any windy areas, we wouldn't recommend to use these stakes. They will fall over with the sign. However, they're a good choice if you want your sign to make a statement.
Unfotunately, for any of our products, not just yard signs, we do require for each order to be printed with its own design. For different designs, we recommend placing them as separate orders with their corresponding artwork.
The pricing that we offer on our website is the final pricing. Unfotunately, we cannot split any orders and offer the same pricing. For different quantities and designs, we recommend placing a new order. Eeach order will have its corresponding pricing.
Yes, our NCR forms come pre-collated. They come in 2 Part (White, Canary) and 3 Part (White, Canary, Pink) forms and are glued on the short edge.
Perfect Binding gives your booklets a more finished, refined look. With this binding method, the pages and cover are glued together at the spine with a strong, yet flexible, thermal glue.
Please note: The page count specified in the product name does not include the cover.
Yes we do! For yard signs that are screen printed we offer color match, meaning, that we can print the design with the special colors that are requested. If full color printing on yard signs is selected, then color match is not available since we provide digital printing. T-shirts or any other textiles automatically come with color matching as stated on the website.
For the rest of the products, if the color match option is not available then it means we cannot provide special colors for that product.
UZ Marketing offers color match as an option to our customers where they’re allowed to pick any pantone color code that they want. This makes the customer’s artwork more accurate when it comes to colors.
Pantone Colors: Referred to as “PMS” (Pantone Matching System), is a system used within manufacturing and printing companies. By using this system, customers are able to refer to colors by using a code and avoids color deviation between the finished product and the artwork. Our printers only use PMS colors to color match.
CMYK is also known as a four color process that stands for CYAN, MAGENTA, YELLOW, and BLACK. These are used in digital printing.
RGB is the primary colors of light which are Red, Green, and Blue. These colors are used in monitors, televison screens, scanners, or digital cameras. It's not recommended for digital printing since colors will shift 5-7% to CMYK format.
For yard signs and T-shirts, designs can be uploaded as RGB since we do offer color matching, so the colors can be almost as vibrant. However, for the rest of the products we recommend to use CMYK format.
We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png.
We prefer that you send .PDF with embedded or outlined fonts. .PDF's are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.
300 dpi (dots per inch) is the resolution of the output PDF file.
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
Please keep all text at least 0.125" inside the cut-line.
- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".
We use offset printing, which provides the highest quality of print material for both text and images.
When exporting from any program such as Indesign or Illustrator, use these settings to make sure your .PDF files export correctly.
EXPORT SETTINGS FOR .PDF FILES
Adobe PDF Preset is set to: Press Quality
Compatibility is set to: Acrobat 4 (PDF 1.3)
Compress Text and Line Art is set to: Off
When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.
Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
You should always start and finish your designs in CMYK color mode.
There are three different ways Pantone colors can affect the way your job prints.
The first is by object effects, such as shadows or glows, on top of your Pantone colors. Here is what the effects will look like on screen:
Here is what the effect looks like after printing:
This shows that when a Pantone color is under these object effects, transparency issues show up during printing. To avoid this, convert all your Pantone colors into CMYK before submitting your order.
The second way Pantone colors can affect your file is when you use transparent images. Here is what a transparent image looks like on screen:
Here is what a transparent image looks like after printing:
You can see the image is no longer transparent on top of the Pantone color. These white areas will show up during printing. To fix this issue, convert all your Pantone colors into CMYK. If you need to have a Pantone color in your art, for example when doing a silver 877c job, you must create a clipping mask around the image so the white area will not show up. This must be done before submitting the order.
The last way Pantone colors can affect your order is the color conversion between a Pantone color and CMYK. All of our normal printing is done in CMYK unless you specifically order a Silver, MU, or Custom job. If you use Pantone colors in a job that will print CMYK, your job might print with undesirable colors.
Here are some examples of what the Pantone color looks like in the Pantone color book and what the CMYK print will look like:
If you send in a job with Pantone colors, the CMYK conversion will change the Pantone color. Before sending your order, make sure all Pantone colors have been converted to CMYK.
UZ Marketing Bumper Stickers are printed on 4mil premium white flexible vinyl film and coated with acrylic adhesive that's laminated to a 90# layflat liner. They are perfect for outdoor use. The film is designed to accept a variety of solvent based and curable inks. The liner offers excellent product layflat, adhering easily to most bumpers and enabling them to withstand a variety of environmental conditions.
Yes, UZ Marketing Bumper Stickers are intended for use on car bumpers and are resistant to even the harshest weather conditions. Outdoor application will not result in product damage.
UZ Marketing Bumper Stickers use a strong permanent adhesive. We do not recommend removing them once they've been applied.
We recommend that you do not specifically design on the spine. Backgrounds or images that wrap around the book are preferred. Creating designs with text, borders or colors that are centered only on the spine may cause it to look uneven during the binding process.
Currently we do not offer samples for Perfect Bound Booklets.
No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.
Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well
Primarily used to intentionally overlap inks for a number of reasons, overprint can cause unexpected results. We suggest that you turn all overprint objects off before submitting your files.
In this case the logo was set to overprint. The colors from logo are mixing with the colors from the background. Unexpected results may occur if you have accidentally set certain objects to overprint. Always check logos and other artwork before submitting.
When sending artwork, do not send extra files, like proofs or samples, because they might get printed. Only send the files you need printed. We are not responsible for these kinds of files being printed. Unless requested by one of our employees, DO NOT send files that you do not want printed.
When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.
100% C 100% M 0% Y 0% K
Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.
We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.
Many things can cause banding. Banding may be caused by the program that it is exported from, such as Indesign or Corel. Too many gradient steps, for example going from a very light color to a dark color, in a small area will cause banding.
To prevent this, check your digital files before sending. If you use a gradient, make sure it has enough room for a smooth transition.
UZ Marketing requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files. The head is always the top of your file.
Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.
Yes, we can print full color (CMYK) on each sheet or you can choose to use only black ink.
In the printing industry, bleed refers to the colors that go beyond the safety line where the area will be trimmed off.
The standard printing industry usually prints leaving white space around the edges. Full bleed often gives a more professional effect to print jobs, but it's up to the customer on how they want the design to look like.
Our NCR forms can be imprinted on a variety of equipment, but we recommend you test your specific application.
Yes, we do! We can competitively price match and beat any competitor by 5%, making UZ Marketing the cheapest on the market. When price matching with our competitors, all the preferences of the item must align with UZ Marketing. They include taxes, order specifications and shipping.
Shipping must be included as we offer free shipping nationwide for all of our products (excluded from large sign items, i.e. 4x4ft and 4x8ft signs).
Please visit this link to fill out the price matching information: https://uzmarketing.com/competitive-pricing-program-well-beat-everyone/
After completing the check out process, you will see the final price before paying for the order. However, if order specifications are requested to be modified by the customer after order is placed, an updated quote will reflect on the customer's account.
As a growing company in the printing industry, prices can update throughout the years. Cost of materials can cause flunctuation of pricing but we strive to be the cheapest and the most realiable source of printing. This may explain the change in pricing from time to time, but we can always guarantee to have the lowest and best pricing in the market!
Our team can definitately offer custom quotes. Often times some sizes may not be found on the website, but we are always willing to work with our customers to ensure we can fulfill their printing needs. To obtain a custom quote, please fill out the requested information in the following link: https://materials.uzmarketing.com/quote_create.php
If our prices, along with our competitor's prices have remained the same, then yes. Please note that if our order specifications or prices have changed since your previous order, unfortunately we cannot offer the same pricing.
To ensure that our customers have a wonderful experience with us and for the final product to be at its best quality, our processing team checks that all required categories have been met before processing the order.
What are the necessary categories?
Resolution - We recommend that all images submitted are not pixelated and have a resolution of 300 dpi. Also, please keep in mind that although some images may be set to 300 dpi, doesn't mean the design is at its best quality. Some designs that may look blurry or not printable, therefore they will require to be fixed before submitting or our amazing creative team can fix resolution at a designated extra cost.
For life photos that have a low resolution, please be advised that our creative team cannot fix the resolution for them unless a new photo is provided.
Sizing - All designs require to have the correct size of printing that is being requested. If there's a specific size not offered on the website, our sales team are avaialbe on chat to provide you with a custom quote at any time!
Printing sides - For the majority of our products, including the most popoular ones, we offer double siding printing. However, we recommend to please check out the disclaimer found on the question marks when checking out to avoid any confusion.
Colors - We offer full color jobs for almost every product that we offer on our website. However, yard signs and aluminum signsa are the only products tha require a selection of printing colors before checking out. We recommend for design to match the color(s) selected.
If an order doesn't follow one of these categories, it may be flagged by our procoessing team. However, our team is available to assist our customers about any inquiries about their order.
Before submitting an order, we highly recommend to check over all order specifications and design properties. Once an order enters production, it cannot be canceled or refunded. If the order has not entered production, our team can work with you on fixing the design, however, please note design fees will be applied if applicable.
Any order that has been received after 45 days, cannot be refunded or reprinted, according to our return and refund policy.
In order to request tax exemption, our team requires a valid certificate that includes a tax exemption ID. By law, UZ Marketing requires to collect sales tax on all orders located in Texas, unless certificate is provided and approved by our UZ Marketing.
Orders must be placed by the reseller through their UZ Marketing account once qualified. For for information please contact us.
Currently at this moment, due to decrease in resources such as materials, we are not offering rush production on the majority of our products. This is only temporarily, however, the availability of rush production can be found on the order details on specific products. If the product you are wanting does not show rush, please note it cannot be offered.
Currently we only accept cash for any of the credit cards below. We also accept cash for walk-in orders only.
We do require payment up front before starting production. Orders cannot be fulfilled until payment has been made first.
No! We wouldn't charge for any set-up fees from the first order.